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Jack in the Box Food Chains Experimenting with Robots

Jack in the Box is launching a pilot program that will test Miso Robotics' Flippy 2 (frying) and Sippy (drink-prepping) robots in a San Diego restaurant. Jack in the Box wants to see how much help the automatons can offer to busy staff who may want to spend more time with customers and less time in the kitchen.

The San Diego-based fast food chain is partnering with Miso Robotics, the food tech startup responsible for the burger-flipping robot known as Flippy. After recently teaming up with Panera Bread to install its CookRight Coffee system and with Chipotle on an automated tortilla chip-maker, the Pasadena-based company announced Tuesday it would be sending an upgraded version of its signature burger-flipping droid, the aptly named Flippy 2, to a Jack in the Box location in San Diego in the next several weeks.

Flippy first entered the market in 2017. Miso initially charged burger chain White Castle $60,000 to install the first machines at its locations—an arm and a leg for a bulky robot equipped with a robotic arm that could slap patties onto a grill.

“This collaboration with Miso Robotics is a steppingstone for our back-of-house restaurant operations. We are confident that this technology will be a good fit to support our growing business needs with intentions of having a positive impact on our operations while promoting safety and comfort to our team members,”

said Jack in the Box COO Tony Darden.

CEO of Miso Robotics Mike Bell also expressed enthusiasm for the partnership, saying it's a significant step in the direction towards "helping restaurants increase throughput, reduce costs and create a safer environment for their staff."


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